About Us
Corporate Info
Iowa has a strong tradition of rural independent community based local telephone companies with over 140 companies even today. Partner Communications Cooperative (PARTNER) was incorporated on November 1, 1955, under the name of Kellogg Telephone Cooperative Association. Today, Partner Communications Cooperative ranks 33 out of 144 based on density with 10.92 customers per square mile. Partner ranks 11 out of 144 based on 3,570 total Housing Units. In addition, Partner ranks 415 out of 1,094 nationally based on 3,570 total Housing Units
Partner Pro Tech Services
Partner Pro Tech Services , the cooperative’s technical support team, provides a variety of support and maintenance services including home networking, wiring services, and home entertainment systems. Partner sells “Technology products”, from advanced high definition televisions, along with SmartLink Home and Farm automation smart products. Since those early beginnings, the cooperative has grown to over 4,600 subscriber connections of broadband high speed (Internet), SkitterTV and landline voice. The Company’s service territory encompasses over 557 route miles of fiber, copper and coax cable facility. Approximately 44% of the distribution network is fiber optic cable and 46% is copper cable, with the remaining 10% coax cable network.
Non-Discrimination Statement:
In accordance with Federal Civil Rights law and U.S. Department of Agriculture (USDA) Civil Rights regulations and policies, the USDA, its agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior credible activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.
Partner’s Mission Statement
PARTNER is dedicated to connecting our members to the world, through advanced broadband technology, and providing world class technical support delivering superior customer service, innovation, and quality. We will accomplish this by maintaining our position on the leading edge of technology, capitalizing on opportunities in related business ventures, using the most highly trained, motivated, and efficient professional employee team committed to customer satisfaction through personal challenge and involvement.
Partner’s Vision Statement
PARTNER’S vision is to be the premier provider of broadband service and technical support services in central Iowa. PARTNER is committed to operate with integrity, first-class customer focus, and proactive leadership, to provide quality service that fulfills the needs of our customers.
The cooperative primarily operates in the central Iowa communities of Gilman, Kellogg, Baxter, State Center, Melbourne, and Rhodes, Iowa. PARTNER provides its members with broadband high speed internet access service using the “Partnercom.net” domain, Digital Video services over a traditional fiber coax cable distribution network, along with traditional landline telephone local and long distance service.