Don't Miss Important Calls ------------------------------------------------

Call Waiting
Receive incoming calls while you are on the phone and pick up the call without losing the first call.

• You will hear a special tone to notify you have an incoming call.
• If you want to answer it, press & release the flash button or switch hook once.
• This puts the first call on hold and you can talk to second caller.
• To return to the first call, press & release the flash button or switch hook again.

If you don't answer the incoming call, the caller will hear your line ringing as if you were not home.

CANCEL CALL WAITING
To disable Call Wating before making a call:

• Press *70, then listen for three beeps and a steady dial tone.
• Press the number you want to call.

* Cancel call waiting does not work if you have call waiting ID.

Call Forwarding

When you are away from home, forward calls to your cell phone or another phone where you may be reached.

• Press *72, then listen for three beeps and a steady dial tone.
• Press the phone number to where you want your calls forwarded and advise the party that calls will be forwarded to their number.
• If the party does not answer, or if the line is busy repeat the steps immediately. Then listen for three beeps and a steady dial tone and hang up.
• A short ring on your phone each time a call is forwarded reminds you that Call Forwarding is activated.

Cancel Call Forwarding

To stop the Call Forwarding feature. 

• Press *73 then listen for three beeps and hang up.

Call Return

You did not reach the phone in time?  Find out who called by *69.

• Press *69, listen for the announcement that gives you the phone number of the party who last called.
• If you want to return the call press 1, listen for the ringing, wait for answer.
• If you do not want to return the call, hang up.
• If the line is busy, hang up, you will be alerted with a special ring when the line is available.
• You may use *69 to return a call if, you have heard the Call Waiting tone while talking on the phone.

Cancel Call Return

To stop the Call Return feature.

• Press *89 and listen for tone or announcement.
• There is not a time limit for returning a missed call.
• You will only be able to return the last incoming call received.

• Press *64, listen carefully to voice prompts how to activate this feature or make changes to your Call Acceptance calling list.
• Press 3 to turn ON / OFF Selective Call Acceptance feature.
• Press 1 to review the numbers on your Selective Call Acceptance list.
• Press 0 to repeat instructions.
• To add a phone number to your Call Acceptance list press #.
• To remove a phone number from your Call Acceptance list press *.

Selective Call Forwarding

Forward calls from specific phone number list to another phone. Use it for important calls you don't want to miss. Other calls dialed to your number will ring through as normal.

• Press *63, listen carefully to voice prompts on how activate this feature or make changes to your Selective Call Forwarding list.
• Press 3 to turn ON/OFF the Selective Call Forwarding
• Press 1 to review the number on your Selective Call Forwarding list.
• Press 0 to repeat the instructions.
• To add a phone number to your Selective Call Forwarding list press #.
• To remove a phone number from your Selective Call Forwarding list press *.

Selective Distinctive Alert Service (Priority Ringing)

This feature allows you to give a special ring tone to incoming calls on your Distinctive Alert phone numbers list. Other incoming calls will ring as normal.

• Press *61, listen carefully to voice prompt instructions to set up.
• Press 3 to turn ON/OFF the Priority Ringing list.
• Press 1 to review the number on your Priority Ringing list.
• Press 0 to repeat the instructions.
• To add a phone number to your Priority Ringing list press #.
• To remove a phone number from your Priority Ringing list press *.
• To remove ALL phone numbers from your Priority Ringing list press 08.

Personal Voice Mail

This reliable feature will take messages when you are not able to answer the phone. Callers will hear your voice greeting when they call.  You may access messages in Voice Mail from your cell phone or another phone anytime and anywhere.

From your home phone listen to your messages,

• Call your mailbox 498-2310.
• Listen to your greeting.
• Enter your PIN code followed by # key.
• Press 1 to listen to message.
• When finished, hang up or press 99.

Away from home listen to your messages,

• Dial your home phone number from any phone.
• Press # key during your greeting.
• Enter your PIN code followed by # key.
  Voice Mail Guide

Calling Made Easy -----------------------------------------------------------

Repeat Dialing
This convenient feature lets the phone automatically redial a busy number for up to 30 minutes and alerts you when it’s free.

• When you get a busy signal, hang up receiver.
• Press *66, listen for three beeps or voice announcement the line is busy.
• Hang up again.
• Repeat Dialing will keep trying the number for up to 30 minutes.
• When the line is free, you will hear a special short-short-long ring.
• Pick up the phone receiver to connect your call.
• You may still make and receive other calls while feature is re-dialing a number.
• You can use Repeat Dialing for more than one busy line at a time. However, when one of the busy numbers called is free, you will not be able to know which one it is.

Cancel Repeat Dialing
To cancel the Repeat Dialing feature

• Press*86, and listen for a tone or voice announcement.
• You may cancel this feature before the 30 minutes re-dial expires.

Three-way Calling
You may add a third party to a phone conversation. It brings friends and families together on one call.

• Dial the first party you wish to call.
• When that person is on the phone line, quickly press and release the flash button or switch hook.
• Listen for three beeps then a steady dial tone. This puts the first party on hold.
• Dial the third party’s phone number. When the third party answers, you may talk to them privately before connecting back the first party, Quickly press the flash button or switch hook and all three lines will be connected.
• If the third party doesn’t answer or you hear a busy signal, press the flash button or switch hook twice to reconnect the first call.
• To disconnect the third party press the flash button or switch hook at any time.
• To disconnect both parties hang up the receiver.

Speed Calling 8 Code
Save time calling by programming up to 8 frequently called numbers with a one-digit code.

• Select 8 phone numbers you wish to program.
• Pick up the receiver, listen for dial tone.
• Press *74
• Press one-digit (2 through 9) as the code to phone number you wish to store.
• Dial the phone number (include 1 + area code if it’s long distance).
• Listen for confirmation tone of 3 beeps.
• Hang up the receiver.
• Write down the code digit and phone number it is assigned.
• Repeat these steps for the remaining 7 numbers. Assign each a different code digit for the phone number entered.
• To change a stored number, follow the same steps. A new number entered for a code will automatically replace the previously stored number.

How to use the Speed Dialing Feature

• Listen for dial tone, then press the one-digit code (2 through 9).
• Press the # key or wait 4 seconds for the call to go through.

Speed Calling 30 Codes
Save time calling by programming up to 30 frequently called numbers with a two-digit code.

• Select 30 phone numbers you wish to program.
• Pick up the receiver, listen for dial tone.
• Press *75
• Press two-digits (20 through 49) as the code to the phone number you wish to store.
• Dial the phone number (include 1 + area code if it’s long distance).
• Listen for confirmation tone of 3 beeps.
• Hang up the receiver.
• Write down the code digits and phone number it is assigned.
• Repeat these steps for the remaining 29 numbers. Assign each different code digits for the phone number entered.
• To change a stored number, follow the same steps. A new number entered for a code will automatically replace the previously stored number.

How to use the Speed Dialing Feature

• Listen for dial tone, then press the one-digit code (20 through 49).
• Press the # key or wait 4 seconds for the call to go through.

Privacy Features------------------------------------------------------------

Caller ID Blocking Per Call
Block your phone number from appearing on Caller ID boxes on an each call basis. Your name will continue to appear on ID boxes.

• To use this blocking feature Press *67, listen for confirmation tone, and then dial the phone number you want to call.
• When you complete your call, hang up receiver, and feature is canceled.

Caller ID Blocking Per Line
Every time you call out, your name will appear as (Private or Anonymous) on a Caller ID box.

• To turn off the feature Caller ID Block on a per call basis press *82.
• Your number will appear when dialing toll free 800 series numbers.

Selective Call Rejection
Make a list of phone numbers from which you do not want to receive calls. Persons calling from numbers on the predetermined list will hear an announcement that you are not receiving calls.

• Press *60, to activate this feature and listen carefully to prompts.
• Press 3 to turn ON/OFF the Selective Call Rejection list.
• The unwanted caller will hear a message you are not accepting calls.
• Press 1 to review the numbers on your Selective Call Rejection list.
• Press 0 to repeat the instructions.
• Add a phone number to your Call Rejection list press #.
• To remove a phone number from your list press *.

Should you receive an annoying call, even if you do not know their number Selective Call Rejection feature will prevent them from calling again by adding them to your list.

• Hang up, then lift the receiver, and listen for dial tone.
• Press *60 and listen to instructions.
• Press #01#.

Know Who's Calling --------------------------------------------------------

Caller ID
Know the name and number of the person calling before you pick up the phone.
Unless the caller has it blocked, your display screen will show the name and number from the caller.

Caller Waiting ID

Requires Caller ID feature on phone line. When you hear the Call Waiting tone, check the caller ID display to see who is calling and if you want to answer the call.

• Press & release the flash button or switch hook once.
• This puts the first call on hold and you can talk to the second caller.
• To return to the first call, press & release the flash button or  switch hook again.
• To end a call, just hang up.

* Cancel call waiting does not work if you have call waiting ID.

Call Trace
You may activate the Call Trace feature after receiving a threatening, harassing, or obscene call.

• Hang up, after receiving the harassing call.
• Pick up receiver again and listen for a dial tone.
• Press *57, the listen for tone or announcement.

It is very important that you activate Call Trace immediately following the offending call. Report the call to your phone company. Further investigation will be by the police.

Protect Your Line -----------------------------------------------------------

Wire Assurance
Did you know that the phone wiring inside a home is the responsible of the homeowner? Surprised? You don’t need to be. For a small monthly fee, avoid costly repair bills with our Wire Assurance Plan. Then Partner Communications will take care of any inside phone wiring problems that happen.

Other Service Options -----------------------------------------------------

Back to the Top

Distinctive Ring - Teen
With this feature, you can tell for whom each call is intended by the ring pattern.
You may have 2 separate phone numbers ring on 1 phone line.
Ring patterns are- one long ring. Or two short rings.

Distinctive Ring - Business
With this feature, you can tell for whom each call is intended by the ring pattern.
You may have 2 separate phone numbers ring on 1 phone line.
Ring patterns are- one long ring. Or two short rings.

Back to the Top

Non Published Phone Number
To insure privacy Non-Published number are not available from directory assistance. Unlisted numbers are available through calling directory assistance.

Toll Blocking with Pin Number
Do you want to control your long distance calling cost from your home? You may by using Toll Blocking w/ PIN number. Before long distance calls are dialed out, you must enter a pre-selected 4-digit code. Simply inform your phone company what you select for the 4-digit PIN code. You will want keep the code confidential or tell only others you allow to make long distance calls.

• To place a long distance call pick up receiver, listen for dial tone.
• Dial *13.
• Dial tone returns, then dial your 4-digit PIN number # # # #.
• Dial tone returns, then dial the number you wish to call 1+area code+number.

Complete Toll Block
Block the ability to dial long distance from your phone.

Toll Block to Allow 800 Numbers Only
Toll Blocking allowing only 800 numbers & pre paid calling cards.